<?xml version="1.0" encoding="UTF-8"?>
<urlset xmlns="http://www.sitemaps.org/schemas/sitemap/0.9" xmlns:xhtml="http://www.w3.org/1999/xhtml"><url><loc>https://support.chaosdesk.io/hc/en</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en"/></url><url><loc>https://support.chaosdesk.io/hc/en/categories/01a1bd71-d84e-7be3-8880-28a6bc116c57-getting-started</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d84e-7be3-8880-28a6bc116c57-getting-started"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d84e-7be3-8880-28a6bc116c57-getting-started"/></url><url><loc>https://support.chaosdesk.io/hc/en/categories/01a1bd71-d85a-786e-8594-32aee34c8a99-tickets</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d85a-786e-8594-32aee34c8a99-tickets"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d85a-786e-8594-32aee34c8a99-tickets"/></url><url><loc>https://support.chaosdesk.io/hc/en/categories/01a1bd71-d85d-7977-aa66-304f9d3ae027-reporting</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d85d-7977-aa66-304f9d3ae027-reporting"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d85d-7977-aa66-304f9d3ae027-reporting"/></url><url><loc>https://support.chaosdesk.io/hc/en/categories/01a1bd71-d860-758f-b615-70102fdd08ce-triggers-and-automations</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d860-758f-b615-70102fdd08ce-triggers-and-automations"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d860-758f-b615-70102fdd08ce-triggers-and-automations"/></url><url><loc>https://support.chaosdesk.io/hc/en/categories/01a1bd71-d863-727f-ac4b-e5b54b213685-views-and-search</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d863-727f-ac4b-e5b54b213685-views-and-search"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d863-727f-ac4b-e5b54b213685-views-and-search"/></url><url><loc>https://support.chaosdesk.io/hc/en/categories/01a1bd71-d866-7738-a44c-846302703776-agent-workspace</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d866-7738-a44c-846302703776-agent-workspace"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d866-7738-a44c-846302703776-agent-workspace"/></url><url><loc>https://support.chaosdesk.io/hc/en/categories/01a1bd71-d869-7745-a456-3bfb3497ee42-macros</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d869-7745-a456-3bfb3497ee42-macros"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d869-7745-a456-3bfb3497ee42-macros"/></url><url><loc>https://support.chaosdesk.io/hc/en/categories/01a1bd71-d86c-718f-85e2-679aa34d054a-security-and-privacy</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d86c-718f-85e2-679aa34d054a-security-and-privacy"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d86c-718f-85e2-679aa34d054a-security-and-privacy"/></url><url><loc>https://support.chaosdesk.io/hc/en/categories/01a1bd71-d86e-7854-b2e8-f2a377ac76dd-slas-and-business-hours</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d86e-7854-b2e8-f2a377ac76dd-slas-and-business-hours"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d86e-7854-b2e8-f2a377ac76dd-slas-and-business-hours"/></url><url><loc>https://support.chaosdesk.io/hc/en/categories/01a1bd71-d871-7004-8f4f-72717a87a836-ai</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d871-7004-8f4f-72717a87a836-ai"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d871-7004-8f4f-72717a87a836-ai"/></url><url><loc>https://support.chaosdesk.io/hc/en/categories/01a1bd71-d873-795b-b492-dbcbb90c3161-admin-center</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d873-795b-b492-dbcbb90c3161-admin-center"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d873-795b-b492-dbcbb90c3161-admin-center"/></url><url><loc>https://support.chaosdesk.io/hc/en/categories/01a1bd71-d876-7334-adfa-e6c2c3a41a5f-help-centre</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d876-7334-adfa-e6c2c3a41a5f-help-centre"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d876-7334-adfa-e6c2c3a41a5f-help-centre"/></url><url><loc>https://support.chaosdesk.io/hc/en/categories/01a1bd71-d878-77b7-ad25-d6eccb023f40-plans-and-billing</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d878-77b7-ad25-d6eccb023f40-plans-and-billing"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d878-77b7-ad25-d6eccb023f40-plans-and-billing"/></url><url><loc>https://support.chaosdesk.io/hc/en/categories/01a1bd71-d87a-7df0-b3ae-4a6360f93b35-apps-api-and-webhooks</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d87a-7df0-b3ae-4a6360f93b35-apps-api-and-webhooks"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d87a-7df0-b3ae-4a6360f93b35-apps-api-and-webhooks"/></url><url><loc>https://support.chaosdesk.io/hc/en/categories/01a1bd71-d87d-7055-8eae-800c69c8a1d7-migration</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d87d-7055-8eae-800c69c8a1d7-migration"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d87d-7055-8eae-800c69c8a1d7-migration"/></url><url><loc>https://support.chaosdesk.io/hc/en/categories/01a1bd71-d87f-7247-b3e6-9267176d8a1e-channels</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d87f-7247-b3e6-9267176d8a1e-channels"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/categories/01a1bd71-d87f-7247-b3e6-9267176d8a1e-channels"/></url><url><loc>https://support.chaosdesk.io/hc/en/sections/01a1bd71-d888-7705-96c8-573e6eb851ea-general</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d888-7705-96c8-573e6eb851ea-general"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d888-7705-96c8-573e6eb851ea-general"/></url><url><loc>https://support.chaosdesk.io/hc/en/sections/01a1bd71-d890-782d-ac5f-e7b26b661a5e-general</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d890-782d-ac5f-e7b26b661a5e-general"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d890-782d-ac5f-e7b26b661a5e-general"/></url><url><loc>https://support.chaosdesk.io/hc/en/sections/01a1bd71-d893-7f40-a5e9-9379489e37fd-general</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d893-7f40-a5e9-9379489e37fd-general"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d893-7f40-a5e9-9379489e37fd-general"/></url><url><loc>https://support.chaosdesk.io/hc/en/sections/01a1bd71-d897-72d6-b95e-e2562ef60c52-general</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d897-72d6-b95e-e2562ef60c52-general"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d897-72d6-b95e-e2562ef60c52-general"/></url><url><loc>https://support.chaosdesk.io/hc/en/sections/01a1bd71-d89a-73e7-a0e9-628c058cabf5-general</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d89a-73e7-a0e9-628c058cabf5-general"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d89a-73e7-a0e9-628c058cabf5-general"/></url><url><loc>https://support.chaosdesk.io/hc/en/sections/01a1bd71-d89d-7a6d-b54f-833b0b6ddc7b-general</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d89d-7a6d-b54f-833b0b6ddc7b-general"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d89d-7a6d-b54f-833b0b6ddc7b-general"/></url><url><loc>https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8a1-7702-96a1-133f6360bf9f-general</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8a1-7702-96a1-133f6360bf9f-general"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8a1-7702-96a1-133f6360bf9f-general"/></url><url><loc>https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8a5-79d0-935d-1136a934823d-general</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8a5-79d0-935d-1136a934823d-general"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8a5-79d0-935d-1136a934823d-general"/></url><url><loc>https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8a9-7814-b662-125b1074ce45-general</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8a9-7814-b662-125b1074ce45-general"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8a9-7814-b662-125b1074ce45-general"/></url><url><loc>https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8ac-7099-9375-401ee02496af-general</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8ac-7099-9375-401ee02496af-general"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8ac-7099-9375-401ee02496af-general"/></url><url><loc>https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8ae-7640-b516-af3dd7dc2687-general</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8ae-7640-b516-af3dd7dc2687-general"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8ae-7640-b516-af3dd7dc2687-general"/></url><url><loc>https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8b0-7c2a-888d-4b8c96148fa9-general</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8b0-7c2a-888d-4b8c96148fa9-general"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8b0-7c2a-888d-4b8c96148fa9-general"/></url><url><loc>https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8b3-7053-b249-b229aca00f7a-general</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8b3-7053-b249-b229aca00f7a-general"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8b3-7053-b249-b229aca00f7a-general"/></url><url><loc>https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8b5-741b-b4a4-f379e00a1e1b-general</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8b5-741b-b4a4-f379e00a1e1b-general"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8b5-741b-b4a4-f379e00a1e1b-general"/></url><url><loc>https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8b9-7255-95d8-36b892186e05-general</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8b9-7255-95d8-36b892186e05-general"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8b9-7255-95d8-36b892186e05-general"/></url><url><loc>https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8bd-7451-8a1a-b7fbf4310e88-general</loc><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8bd-7451-8a1a-b7fbf4310e88-general"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/sections/01a1bd71-d8bd-7451-8a1a-b7fbf4310e88-general"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d8cb-7de1-a1cf-f397590fed5c-getting-started-with-chaosdesk</loc><lastmod>2026-11-06T12:56:22+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d8cb-7de1-a1cf-f397590fed5c-getting-started-with-chaosdesk"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d8cb-7de1-a1cf-f397590fed5c-getting-started-with-chaosdesk"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d8f0-781a-813a-f8767bc43f8d-create-your-workspace</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d8f0-781a-813a-f8767bc43f8d-create-your-workspace"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d8f0-781a-813a-f8767bc43f8d-create-your-workspace"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d8f8-724e-95dd-9e59036ffa64-glossary</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d8f8-724e-95dd-9e59036ffa64-glossary"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d8f8-724e-95dd-9e59036ffa64-glossary"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d902-77fb-98bf-ef9d904c1daf-complete-the-setup-checklist</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d902-77fb-98bf-ef9d904c1daf-complete-the-setup-checklist"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d902-77fb-98bf-ef9d904c1daf-complete-the-setup-checklist"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d90e-7253-a1e2-b478eab24005-answer-your-first-ticket</loc><lastmod>2026-11-06T12:56:22+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d90e-7253-a1e2-b478eab24005-answer-your-first-ticket"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d90e-7253-a1e2-b478eab24005-answer-your-first-ticket"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d912-77e2-ac2d-341d2e22ae13-connect-your-support-email</loc><lastmod>2026-11-06T12:56:22+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d912-77e2-ac2d-341d2e22ae13-connect-your-support-email"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d912-77e2-ac2d-341d2e22ae13-connect-your-support-email"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d916-7b50-a31f-8d6c399f202c-set-up-your-profile-and-preferences</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d916-7b50-a31f-8d6c399f202c-set-up-your-profile-and-preferences"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d916-7b50-a31f-8d6c399f202c-set-up-your-profile-and-preferences"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d91a-786a-bbe0-22a1cb10b635-use-chaosdesk-on-your-phone</loc><lastmod>2026-11-06T12:56:22+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d91a-786a-bbe0-22a1cb10b635-use-chaosdesk-on-your-phone"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d91a-786a-bbe0-22a1cb10b635-use-chaosdesk-on-your-phone"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d91e-74dc-ba2f-97b722a0af45-try-sample-data</loc><lastmod>2026-11-06T12:56:22+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d91e-74dc-ba2f-97b722a0af45-try-sample-data"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d91e-74dc-ba2f-97b722a0af45-try-sample-data"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d922-777e-b3a4-52b6ad6adbb6-invite-your-team</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d922-777e-b3a4-52b6ad6adbb6-invite-your-team"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d922-777e-b3a4-52b6ad6adbb6-invite-your-team"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d928-78f4-86f8-8921342b8e60-ticket-statuses</loc><lastmod>2026-11-06T13:06:50+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d928-78f4-86f8-8921342b8e60-ticket-statuses"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d928-78f4-86f8-8921342b8e60-ticket-statuses"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d92e-7437-84cc-061b1c61d0ce-redact-content-from-a-ticket</loc><lastmod>2026-11-06T13:06:50+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d92e-7437-84cc-061b1c61d0ce-redact-content-from-a-ticket"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d92e-7437-84cc-061b1c61d0ce-redact-content-from-a-ticket"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d933-70b8-bfe0-9c22ea7f1850-working-with-tickets</loc><lastmod>2026-11-06T12:49:57+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d933-70b8-bfe0-9c22ea7f1850-working-with-tickets"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d933-70b8-bfe0-9c22ea7f1850-working-with-tickets"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d936-7d1f-9966-54ab355e3015-update-many-tickets-at-once</loc><lastmod>2026-11-06T12:49:57+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d936-7d1f-9966-54ab355e3015-update-many-tickets-at-once"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d936-7d1f-9966-54ab355e3015-update-many-tickets-at-once"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d93a-75bb-bfda-95e0fb0a3c4e-create-a-ticket-for-a-customer</loc><lastmod>2026-11-06T12:49:57+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d93a-75bb-bfda-95e0fb0a3c4e-create-a-ticket-for-a-customer"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d93a-75bb-bfda-95e0fb0a3c4e-create-a-ticket-for-a-customer"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d93e-71ef-ab12-d5e2b478a747-ask-for-an-approval-on-a-ticket</loc><lastmod>2026-11-06T12:49:57+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d93e-71ef-ab12-d5e2b478a747-ask-for-an-approval-on-a-ticket"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d93e-71ef-ab12-d5e2b478a747-ask-for-an-approval-on-a-ticket"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d942-711c-96f7-1ec08087be42-assign-a-ticket-to-an-agent-or-group</loc><lastmod>2026-11-06T13:06:50+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d942-711c-96f7-1ec08087be42-assign-a-ticket-to-an-agent-or-group"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d942-711c-96f7-1ec08087be42-assign-a-ticket-to-an-agent-or-group"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d945-7c3a-89be-db77c9275c39-hand-work-to-another-team-with-a-child-ticket</loc><lastmod>2026-11-06T12:49:57+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d945-7c3a-89be-db77c9275c39-hand-work-to-another-team-with-a-child-ticket"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d945-7c3a-89be-db77c9275c39-hand-work-to-another-team-with-a-child-ticket"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d949-7d5d-83cc-cea96146994b-set-priority-type-and-tags</loc><lastmod>2026-11-06T12:49:57+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d949-7d5d-83cc-cea96146994b-set-priority-type-and-tags"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d949-7d5d-83cc-cea96146994b-set-priority-type-and-tags"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d94e-712d-9e3c-1df50dcff678-merge-tickets</loc><lastmod>2026-11-06T13:06:50+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d94e-712d-9e3c-1df50dcff678-merge-tickets"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d94e-712d-9e3c-1df50dcff678-merge-tickets"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d952-7050-a51a-b2a88cd3cbe8-track-time-spent-on-tickets</loc><lastmod>2026-11-06T13:06:50+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d952-7050-a51a-b2a88cd3cbe8-track-time-spent-on-tickets"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d952-7050-a51a-b2a88cd3cbe8-track-time-spent-on-tickets"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d955-7f60-98fc-e8460eca6b82-create-a-follow-up-for-a-closed-ticket</loc><lastmod>2026-11-06T13:06:50+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d955-7f60-98fc-e8460eca6b82-create-a-follow-up-for-a-closed-ticket"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d955-7f60-98fc-e8460eca6b82-create-a-follow-up-for-a-closed-ticket"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d959-7e8b-b70f-8ff15b57dbc6-reply-to-a-customer-or-add-an-internal-note</loc><lastmod>2026-11-06T12:49:57+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d959-7e8b-b70f-8ff15b57dbc6-reply-to-a-customer-or-add-an-internal-note"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d959-7e8b-b70f-8ff15b57dbc6-reply-to-a-customer-or-add-an-internal-note"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d95e-74e6-9b77-f40b95842fee-ticket-fields-and-forms</loc><lastmod>2026-11-06T13:06:50+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d95e-74e6-9b77-f40b95842fee-ticket-fields-and-forms"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d95e-74e6-9b77-f40b95842fee-ticket-fields-and-forms"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d962-7b54-ab75-2430549c0e73-manage-customers-and-organizations</loc><lastmod>2026-11-06T13:06:50+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d962-7b54-ab75-2430549c0e73-manage-customers-and-organizations"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d962-7b54-ab75-2430549c0e73-manage-customers-and-organizations"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d967-75ef-b3e2-7d3374d26cb6-add-ccs-and-followers</loc><lastmod>2026-11-06T13:06:50+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d967-75ef-b3e2-7d3374d26cb6-add-ccs-and-followers"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d967-75ef-b3e2-7d3374d26cb6-add-ccs-and-followers"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d970-7215-a724-5964c7328237-delete-and-restore-tickets</loc><lastmod>2026-11-06T12:49:57+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d970-7215-a724-5964c7328237-delete-and-restore-tickets"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d970-7215-a724-5964c7328237-delete-and-restore-tickets"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d979-7813-8845-72e2b8d2d513-reports-and-dashboards</loc><lastmod>2026-11-06T13:01:58+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d979-7813-8845-72e2b8d2d513-reports-and-dashboards"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d979-7813-8845-72e2b8d2d513-reports-and-dashboards"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d986-74ef-a8bc-e67c454142c1-build-a-custom-report</loc><lastmod>2026-11-06T13:01:58+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d986-74ef-a8bc-e67c454142c1-build-a-custom-report"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d986-74ef-a8bc-e67c454142c1-build-a-custom-report"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d98d-7dd3-9418-e37c32e73f94-build-a-dashboard</loc><lastmod>2026-11-06T13:01:58+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d98d-7dd3-9418-e37c32e73f94-build-a-dashboard"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d98d-7dd3-9418-e37c32e73f94-build-a-dashboard"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d992-7833-88d8-b4e79ed764ea-schedule-a-report-by-email</loc><lastmod>2026-11-06T13:01:58+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d992-7833-88d8-b4e79ed764ea-schedule-a-report-by-email"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d992-7833-88d8-b4e79ed764ea-schedule-a-report-by-email"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d996-7dbe-9e49-0038436684f4-plan-shifts-and-staffing-with-workforce-management</loc><lastmod>2026-11-06T21:41:36+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d996-7dbe-9e49-0038436684f4-plan-shifts-and-staffing-with-workforce-management"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d996-7dbe-9e49-0038436684f4-plan-shifts-and-staffing-with-workforce-management"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d99e-7cbc-af59-b4de051871d0-help-centre-reports</loc><lastmod>2026-11-06T13:01:58+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d99e-7cbc-af59-b4de051871d0-help-centre-reports"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d99e-7cbc-af59-b4de051871d0-help-centre-reports"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9a5-7a77-aa18-a2c171409435-export-to-your-data-warehouse</loc><lastmod>2026-11-06T21:41:36+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9a5-7a77-aa18-a2c171409435-export-to-your-data-warehouse"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9a5-7a77-aa18-a2c171409435-export-to-your-data-warehouse"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9ad-7143-9b2f-470816174802-customer-satisfaction-csat</loc><lastmod>2026-11-06T13:01:58+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9ad-7143-9b2f-470816174802-customer-satisfaction-csat"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9ad-7143-9b2f-470816174802-customer-satisfaction-csat"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9b6-7599-8807-368924cac0f9-report-metrics-explained</loc><lastmod>2026-11-06T13:01:58+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9b6-7599-8807-368924cac0f9-report-metrics-explained"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9b6-7599-8807-368924cac0f9-report-metrics-explained"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9bf-746d-903b-8f6c974bb90b-triggers-and-automations</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9bf-746d-903b-8f6c974bb90b-triggers-and-automations"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9bf-746d-903b-8f6c974bb90b-triggers-and-automations"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9c7-7a6f-a0c2-6d7488237387-automations</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9c7-7a6f-a0c2-6d7488237387-automations"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9c7-7a6f-a0c2-6d7488237387-automations"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9d0-727c-ab3a-c57e17a81a3b-trigger-and-automation-conditions</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9d0-727c-ab3a-c57e17a81a3b-trigger-and-automation-conditions"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9d0-727c-ab3a-c57e17a81a3b-trigger-and-automation-conditions"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9da-712c-916c-304daae9439f-route-tickets-by-skill</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9da-712c-916c-304daae9439f-route-tickets-by-skill"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9da-712c-916c-304daae9439f-route-tickets-by-skill"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9e2-79c4-a8be-4e59bdc20a17-call-a-webhook-from-a-trigger</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9e2-79c4-a8be-4e59bdc20a17-call-a-webhook-from-a-trigger"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9e2-79c4-a8be-4e59bdc20a17-call-a-webhook-from-a-trigger"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9ed-7545-99f1-91248f2769bc-actions-you-can-use-in-rules</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9ed-7545-99f1-91248f2769bc-actions-you-can-use-in-rules"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9ed-7545-99f1-91248f2769bc-actions-you-can-use-in-rules"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9f7-7368-ba68-3f2ba4babdd4-merge-duplicate-tickets-automatically</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9f7-7368-ba68-3f2ba4babdd4-merge-duplicate-tickets-automatically"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-d9f7-7368-ba68-3f2ba4babdd4-merge-duplicate-tickets-automatically"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da01-7565-8f50-2955ab015e37-how-triggers-and-automations-run</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da01-7565-8f50-2955ab015e37-how-triggers-and-automations-run"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da01-7565-8f50-2955ab015e37-how-triggers-and-automations-run"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da06-7ba1-8386-95d35d0c0066-assignment-capacity-and-round-robin</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da06-7ba1-8386-95d35d0c0066-assignment-capacity-and-round-robin"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da06-7ba1-8386-95d35d0c0066-assignment-capacity-and-round-robin"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da0b-7a99-a385-a47273fd6206-create-a-trigger</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da0b-7a99-a385-a47273fd6206-create-a-trigger"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da0b-7a99-a385-a47273fd6206-create-a-trigger"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da11-73fe-929a-600a6cb70c4d-export-a-view-to-csv</loc><lastmod>2026-11-06T12:49:57+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da11-73fe-929a-600a6cb70c4d-export-a-view-to-csv"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da11-73fe-929a-600a6cb70c4d-export-a-view-to-csv"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da16-7671-88c2-ca89b3681a89-views</loc><lastmod>2026-11-06T12:49:57+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da16-7671-88c2-ca89b3681a89-views"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da16-7671-88c2-ca89b3681a89-views"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da1c-72fb-8fa6-51c7889125ef-save-a-search</loc><lastmod>2026-11-06T12:49:57+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da1c-72fb-8fa6-51c7889125ef-save-a-search"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da1c-72fb-8fa6-51c7889125ef-save-a-search"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da22-7067-acba-d133975cd849-group-and-sort-a-view</loc><lastmod>2026-11-06T12:49:57+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da22-7067-acba-d133975cd849-group-and-sort-a-view"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da22-7067-acba-d133975cd849-group-and-sort-a-view"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da2b-782f-8361-e17ca20d6989-create-a-view</loc><lastmod>2026-11-08T21:23:16+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da2b-782f-8361-e17ca20d6989-create-a-view"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da2b-782f-8361-e17ca20d6989-create-a-view"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da2e-7cce-8805-a7638ae9a48d-search-syntax</loc><lastmod>2026-11-06T12:49:57+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da2e-7cce-8805-a7638ae9a48d-search-syntax"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da2e-7cce-8805-a7638ae9a48d-search-syntax"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da34-7119-b63c-f7ec7170acde-the-agent-workspace</loc><lastmod>2026-11-06T12:56:22+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da34-7119-b63c-f7ec7170acde-the-agent-workspace"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da34-7119-b63c-f7ec7170acde-the-agent-workspace"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da37-7c15-975a-2cce580d0449-answer-live-chats</loc><lastmod>2026-11-06T12:56:22+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da37-7c15-975a-2cce580d0449-answer-live-chats"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da37-7c15-975a-2cce580d0449-answer-live-chats"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da3b-7718-8429-ce8481030ef1-keyboard-shortcuts</loc><lastmod>2026-11-06T12:56:22+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da3b-7718-8429-ce8481030ef1-keyboard-shortcuts"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da3b-7718-8429-ce8481030ef1-keyboard-shortcuts"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da3e-7bab-92de-09c0c0fe49d9-side-conversations</loc><lastmod>2026-11-06T12:56:22+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da3e-7bab-92de-09c0c0fe49d9-side-conversations"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da3e-7bab-92de-09c0c0fe49d9-side-conversations"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da41-7c76-a51c-e01c3a8957c4-use-your-home-page</loc><lastmod>2026-11-06T12:56:22+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da41-7c76-a51c-e01c3a8957c4-use-your-home-page"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da41-7c76-a51c-e01c3a8957c4-use-your-home-page"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da44-7f18-ba72-271b871de6bf-agent-statuses</loc><lastmod>2026-11-06T12:56:22+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da44-7f18-ba72-271b871de6bf-agent-statuses"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da44-7f18-ba72-271b871de6bf-agent-statuses"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da48-7758-9b46-91e23a14735f-mention-a-teammate</loc><lastmod>2026-11-06T12:56:22+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da48-7758-9b46-91e23a14735f-mention-a-teammate"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da48-7758-9b46-91e23a14735f-mention-a-teammate"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da4d-724d-add3-6d0db33cc4d3-play-mode</loc><lastmod>2026-11-06T12:56:22+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da4d-724d-add3-6d0db33cc4d3-play-mode"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da4d-724d-add3-6d0db33cc4d3-play-mode"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da51-734a-a725-babf29988e51-manage-notifications</loc><lastmod>2026-11-06T12:56:22+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da51-734a-a725-babf29988e51-manage-notifications"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da51-734a-a725-babf29988e51-manage-notifications"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da55-7265-a462-a34b948b30b4-see-who-is-viewing-a-ticket</loc><lastmod>2026-11-06T12:56:22+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da55-7265-a462-a34b948b30b4-see-who-is-viewing-a-ticket"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da55-7265-a462-a34b948b30b4-see-who-is-viewing-a-ticket"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da59-765d-9b0b-d53a9e9a4ed3-macros</loc><lastmod>2026-11-06T12:49:57+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da59-765d-9b0b-d53a9e9a4ed3-macros"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da59-765d-9b0b-d53a9e9a4ed3-macros"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da5d-723f-8c0f-dcdc7a377bb0-personal-and-group-macros</loc><lastmod>2026-11-06T12:49:57+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da5d-723f-8c0f-dcdc7a377bb0-personal-and-group-macros"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da5d-723f-8c0f-dcdc7a377bb0-personal-and-group-macros"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da60-7d13-bb58-9d94b73cc6d1-create-a-macro</loc><lastmod>2026-11-06T12:49:57+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da60-7d13-bb58-9d94b73cc6d1-create-a-macro"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da60-7d13-bb58-9d94b73cc6d1-create-a-macro"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da64-7a53-a63e-df504ccd61fa-get-macro-suggestions</loc><lastmod>2026-11-06T12:49:57+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da64-7a53-a63e-df504ccd61fa-get-macro-suggestions"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da64-7a53-a63e-df504ccd61fa-get-macro-suggestions"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da68-7879-af5e-008507783d3d-use-placeholders-in-macros-and-rules</loc><lastmod>2026-11-06T12:49:57+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da68-7879-af5e-008507783d3d-use-placeholders-in-macros-and-rules"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da68-7879-af5e-008507783d3d-use-placeholders-in-macros-and-rules"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da6d-70a8-9095-f36d16076145-handle-a-gdpr-request</loc><lastmod>2026-11-06T12:59:48+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da6d-70a8-9095-f36d16076145-handle-a-gdpr-request"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da6d-70a8-9095-f36d16076145-handle-a-gdpr-request"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da70-7f4e-9bd6-c74a475f9db0-export-your-data</loc><lastmod>2026-11-06T12:59:48+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da70-7f4e-9bd6-c74a475f9db0-export-your-data"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da70-7f4e-9bd6-c74a475f9db0-export-your-data"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da75-72e7-9708-838b9b15ccc8-restrict-access-by-ip-address</loc><lastmod>2026-11-06T12:59:48+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da75-72e7-9708-838b9b15ccc8-restrict-access-by-ip-address"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da75-72e7-9708-838b9b15ccc8-restrict-access-by-ip-address"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da79-75fd-b915-2f1689f4dd04-security-and-privacy-overview</loc><lastmod>2026-11-06T21:43:52+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da79-75fd-b915-2f1689f4dd04-security-and-privacy-overview"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da79-75fd-b915-2f1689f4dd04-security-and-privacy-overview"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da7e-7327-9cae-346127588fad-set-data-retention</loc><lastmod>2026-11-06T12:59:48+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da7e-7327-9cae-346127588fad-set-data-retention"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da7e-7327-9cae-346127588fad-set-data-retention"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da82-75d4-80f1-4b562b941dc5-two-step-verification-and-passkeys</loc><lastmod>2026-11-06T21:43:52+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da82-75d4-80f1-4b562b941dc5-two-step-verification-and-passkeys"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da82-75d4-80f1-4b562b941dc5-two-step-verification-and-passkeys"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da87-7272-9c54-37225f189c0c-give-chaosdesk-support-temporary-access</loc><lastmod>2026-11-06T12:59:48+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da87-7272-9c54-37225f189c0c-give-chaosdesk-support-temporary-access"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da87-7272-9c54-37225f189c0c-give-chaosdesk-support-temporary-access"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da8c-73a0-8fb8-c6dbca127426-use-one-sign-in-for-several-workspaces</loc><lastmod>2026-11-06T21:43:52+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da8c-73a0-8fb8-c6dbca127426-use-one-sign-in-for-several-workspaces"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da8c-73a0-8fb8-c6dbca127426-use-one-sign-in-for-several-workspaces"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da90-7e92-bd21-cd21593cc402-set-workspace-security-policies</loc><lastmod>2026-11-06T21:43:52+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da90-7e92-bd21-cd21593cc402-set-workspace-security-policies"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da90-7e92-bd21-cd21593cc402-set-workspace-security-policies"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da97-743a-93e0-854b7d2c4b6f-set-up-openid-connect-single-sign-on-for-agents</loc><lastmod>2026-11-06T21:43:52+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da97-743a-93e0-854b7d2c4b6f-set-up-openid-connect-single-sign-on-for-agents"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da97-743a-93e0-854b7d2c4b6f-set-up-openid-connect-single-sign-on-for-agents"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-da9b-7e93-9940-809ad439dd9c-transfer-the-account-ownership</loc><lastmod>2026-11-06T21:43:52+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da9b-7e93-9940-809ad439dd9c-transfer-the-account-ownership"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-da9b-7e93-9940-809ad439dd9c-transfer-the-account-ownership"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-daa0-764b-a8ff-036a9d545428-provision-users-with-scim</loc><lastmod>2026-11-06T12:59:48+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-daa0-764b-a8ff-036a9d545428-provision-users-with-scim"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-daa0-764b-a8ff-036a9d545428-provision-users-with-scim"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-daa5-7116-81c7-ccd26799b24f-sign-in-with-google-or-microsoft</loc><lastmod>2026-11-06T21:43:52+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-daa5-7116-81c7-ccd26799b24f-sign-in-with-google-or-microsoft"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-daa5-7116-81c7-ccd26799b24f-sign-in-with-google-or-microsoft"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-daaa-7817-975b-c6f209acff08-review-the-audit-log</loc><lastmod>2026-11-06T12:59:48+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-daaa-7817-975b-c6f209acff08-review-the-audit-log"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-daaa-7817-975b-c6f209acff08-review-the-audit-log"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-daaf-7235-9192-1fd3789b0f94-set-up-saml-single-sign-on-for-agents</loc><lastmod>2026-11-06T12:59:48+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-daaf-7235-9192-1fd3789b0f94-set-up-saml-single-sign-on-for-agents"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-daaf-7235-9192-1fd3789b0f94-set-up-saml-single-sign-on-for-agents"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-daba-78e4-965d-ab75cb8ce1c4-sla-policies</loc><lastmod>2026-11-06T12:54:39+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-daba-78e4-965d-ab75cb8ce1c4-sla-policies"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-daba-78e4-965d-ab75cb8ce1c4-sla-policies"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dabe-7db6-90dc-9d74252f97a5-get-alerted-before-an-sla-breach</loc><lastmod>2026-11-06T12:54:39+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dabe-7db6-90dc-9d74252f97a5-get-alerted-before-an-sla-breach"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dabe-7db6-90dc-9d74252f97a5-get-alerted-before-an-sla-breach"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dac4-74fb-a7da-2188ccb4c71b-create-an-sla-policy</loc><lastmod>2026-11-06T12:54:39+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dac4-74fb-a7da-2188ccb4c71b-create-an-sla-policy"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dac4-74fb-a7da-2188ccb4c71b-create-an-sla-policy"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-daca-71f3-b086-82d84a71ca15-sla-targets-explained</loc><lastmod>2026-11-06T12:54:46+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-daca-71f3-b086-82d84a71ca15-sla-targets-explained"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-daca-71f3-b086-82d84a71ca15-sla-targets-explained"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dad0-7b17-bb4d-06d7e3aa9177-track-sla-performance</loc><lastmod>2026-11-06T13:06:50+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dad0-7b17-bb4d-06d7e3aa9177-track-sla-performance"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dad0-7b17-bb4d-06d7e3aa9177-track-sla-performance"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dad7-75ca-a24d-e21715d64e2b-business-hours-and-holidays</loc><lastmod>2026-11-06T12:54:39+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dad7-75ca-a24d-e21715d64e2b-business-hours-and-holidays"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dad7-75ca-a24d-e21715d64e2b-business-hours-and-holidays"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dadd-78a9-8f19-e40a7ffe4829-set-internal-targets-for-groups-ola</loc><lastmod>2026-11-06T13:06:50+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dadd-78a9-8f19-e40a7ffe4829-set-internal-targets-for-groups-ola"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dadd-78a9-8f19-e40a7ffe4829-set-internal-targets-for-groups-ola"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dae3-7694-8c81-3bd0f9170c1a-turn-ai-features-on-or-off</loc><lastmod>2026-11-06T13:03:13+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dae3-7694-8c81-3bd0f9170c1a-turn-ai-features-on-or-off"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dae3-7694-8c81-3bd0f9170c1a-turn-ai-features-on-or-off"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dae8-7754-8c46-04cce69c3e8a-ai-in-chaosdesk</loc><lastmod>2026-11-06T21:48:16+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dae8-7754-8c46-04cce69c3e8a-ai-in-chaosdesk"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dae8-7754-8c46-04cce69c3e8a-ai-in-chaosdesk"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-daed-7e18-aa33-413df013ac3b-fill-fields-predict-csat-and-suggest-macros-with-ai-add-ons</loc><lastmod>2026-11-06T21:48:16+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-daed-7e18-aa33-413df013ac3b-fill-fields-predict-csat-and-suggest-macros-with-ai-add-ons"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-daed-7e18-aa33-413df013ac3b-fill-fields-predict-csat-and-suggest-macros-with-ai-add-ons"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-daf3-754d-81b0-d209ff9703b8-fair-use-and-usage</loc><lastmod>2026-11-06T13:03:13+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-daf3-754d-81b0-d209ff9703b8-fair-use-and-usage"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-daf3-754d-81b0-d209ff9703b8-fair-use-and-usage"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-daf8-71a1-95d7-2aa1389ffbc3-teach-the-ai-agent-with-procedures-and-actions</loc><lastmod>2026-11-06T13:03:13+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-daf8-71a1-95d7-2aa1389ffbc3-teach-the-ai-agent-with-procedures-and-actions"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-daf8-71a1-95d7-2aa1389ffbc3-teach-the-ai-agent-with-procedures-and-actions"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dafd-7215-9500-e475e9d8f5db-draft-replies-with-the-copilot</loc><lastmod>2026-11-06T13:03:13+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dafd-7215-9500-e475e9d8f5db-draft-replies-with-the-copilot"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dafd-7215-9500-e475e9d8f5db-draft-replies-with-the-copilot"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db01-7e08-90b5-b513097d34f5-ai-and-your-data</loc><lastmod>2026-11-06T13:03:13+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db01-7e08-90b5-b513097d34f5-ai-and-your-data"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db01-7e08-90b5-b513097d34f5-ai-and-your-data"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db06-7743-9b2a-d5a6ccd3574b-intent-sentiment-and-language-detection</loc><lastmod>2026-11-06T13:03:13+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db06-7743-9b2a-d5a6ccd3574b-intent-sentiment-and-language-detection"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db06-7743-9b2a-d5a6ccd3574b-intent-sentiment-and-language-detection"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db0b-78ad-91ee-cbd51eb2189c-translate-conversations</loc><lastmod>2026-11-06T13:03:13+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db0b-78ad-91ee-cbd51eb2189c-translate-conversations"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db0b-78ad-91ee-cbd51eb2189c-translate-conversations"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db10-7a6d-a6ea-b74d43b7fd22-how-chaosdesk-keeps-ai-answers-safe</loc><lastmod>2026-11-06T13:03:13+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db10-7a6d-a6ea-b74d43b7fd22-how-chaosdesk-keeps-ai-answers-safe"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db10-7a6d-a6ea-b74d43b7fd22-how-chaosdesk-keeps-ai-answers-safe"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db16-71e7-8f35-2459ccd88470-set-up-the-ai-agent</loc><lastmod>2026-11-06T13:03:13+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db16-71e7-8f35-2459ccd88470-set-up-the-ai-agent"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db16-71e7-8f35-2459ccd88470-set-up-the-ai-agent"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db1f-7355-97e0-12f932abfbff-admin-center</loc><lastmod>2026-11-06T12:58:02+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db1f-7355-97e0-12f932abfbff-admin-center"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db1f-7355-97e0-12f932abfbff-admin-center"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db23-7155-b1a6-bb057c467e9d-create-groups</loc><lastmod>2026-11-06T12:58:02+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db23-7155-b1a6-bb057c467e9d-create-groups"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db23-7155-b1a6-bb057c467e9d-create-groups"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db26-75f1-9e7d-2b5c5e671801-add-and-manage-brands</loc><lastmod>2026-11-06T12:46:55+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db26-75f1-9e7d-2b5c5e671801-add-and-manage-brands"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db26-75f1-9e7d-2b5c5e671801-add-and-manage-brands"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db2a-72e9-b084-a2f1ba5e1ad9-set-up-contextual-workspaces</loc><lastmod>2026-11-06T12:58:02+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db2a-72e9-b084-a2f1ba5e1ad9-set-up-contextual-workspaces"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db2a-72e9-b084-a2f1ba5e1ad9-set-up-contextual-workspaces"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db2d-7aaa-89fb-0e544866e12d-customise-the-ticket-layout</loc><lastmod>2026-11-06T12:58:02+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db2d-7aaa-89fb-0e544866e12d-customise-the-ticket-layout"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db2d-7aaa-89fb-0e544866e12d-customise-the-ticket-layout"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db30-7d82-a443-d0d99f787fbf-add-user-and-organization-fields</loc><lastmod>2026-11-06T12:58:02+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db30-7d82-a443-d0d99f787fbf-add-user-and-organization-fields"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db30-7d82-a443-d0d99f787fbf-add-user-and-organization-fields"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db34-77ba-9fbb-8995dcb80c2e-roles-and-permissions</loc><lastmod>2026-11-06T12:58:02+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db34-77ba-9fbb-8995dcb80c2e-roles-and-permissions"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db34-77ba-9fbb-8995dcb80c2e-roles-and-permissions"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db38-7094-9e21-2df0e53da0e5-compliance-tools</loc><lastmod>2026-11-06T12:59:48+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db38-7094-9e21-2df0e53da0e5-compliance-tools"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db38-7094-9e21-2df0e53da0e5-compliance-tools"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db3b-7a63-80ac-4a841dbe7120-create-custom-ticket-statuses</loc><lastmod>2026-11-06T12:58:02+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db3b-7a63-80ac-4a841dbe7120-create-custom-ticket-statuses"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db3b-7a63-80ac-4a841dbe7120-create-custom-ticket-statuses"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db3f-739e-9913-4c0278b0cf0c-manage-team-members</loc><lastmod>2026-11-06T12:58:02+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db3f-739e-9913-4c0278b0cf0c-manage-team-members"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db3f-739e-9913-4c0278b0cf0c-manage-team-members"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db43-79c9-83ac-52e1cf70af1d-build-ticket-forms-with-conditions</loc><lastmod>2026-11-06T12:58:02+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db43-79c9-83ac-52e1cf70af1d-build-ticket-forms-with-conditions"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db43-79c9-83ac-52e1cf70af1d-build-ticket-forms-with-conditions"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db47-7ba3-abe9-e5e349173a8b-create-a-custom-role</loc><lastmod>2026-11-06T12:58:02+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db47-7ba3-abe9-e5e349173a8b-create-a-custom-role"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db47-7ba3-abe9-e5e349173a8b-create-a-custom-role"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db4c-712e-9b48-4dbfdb81f3b7-set-up-the-comment-composer</loc><lastmod>2026-11-06T12:58:02+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db4c-712e-9b48-4dbfdb81f3b7-set-up-the-comment-composer"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db4c-712e-9b48-4dbfdb81f3b7-set-up-the-comment-composer"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db50-7053-b953-3bd3788a6f37-keep-articles-up-to-date</loc><lastmod>2026-11-06T13:01:58+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db50-7053-b953-3bd3788a6f37-keep-articles-up-to-date"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db50-7053-b953-3bd3788a6f37-keep-articles-up-to-date"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db53-7ad2-a6bf-904c9430f713-your-help-centre</loc><lastmod>2026-11-06T13:01:58+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db53-7ad2-a6bf-904c9430f713-your-help-centre"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db53-7ad2-a6bf-904c9430f713-your-help-centre"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db57-777f-a161-ea7dfcfb270a-set-up-brand-help-centres</loc><lastmod>2026-11-06T13:01:58+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db57-777f-a161-ea7dfcfb270a-set-up-brand-help-centres"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db57-777f-a161-ea7dfcfb270a-set-up-brand-help-centres"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db5b-74c3-858c-206d0476df91-organise-categories-and-sections</loc><lastmod>2026-11-06T13:01:58+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db5b-74c3-858c-206d0476df91-organise-categories-and-sections"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db5b-74c3-858c-206d0476df91-organise-categories-and-sections"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db5f-706a-a09c-17796a8f46d8-use-your-own-domain</loc><lastmod>2026-11-06T13:01:58+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db5f-706a-a09c-17796a8f46d8-use-your-own-domain"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db5f-706a-a09c-17796a8f46d8-use-your-own-domain"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db63-7045-9351-741003afb7c4-help-centre-cookies-and-privacy</loc><lastmod>2026-11-06T13:01:58+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db63-7045-9351-741003afb7c4-help-centre-cookies-and-privacy"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db63-7045-9351-741003afb7c4-help-centre-cookies-and-privacy"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db67-7608-93fd-d684deec0bd3-sign-customers-in-with-your-own-login</loc><lastmod>2026-11-06T13:01:58+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db67-7608-93fd-d684deec0bd3-sign-customers-in-with-your-own-login"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db67-7608-93fd-d684deec0bd3-sign-customers-in-with-your-own-login"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db6b-7609-b4e0-4f03699373d4-let-customers-submit-and-track-requests</loc><lastmod>2026-11-06T13:06:50+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db6b-7609-b4e0-4f03699373d4-let-customers-submit-and-track-requests"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db6b-7609-b4e0-4f03699373d4-let-customers-submit-and-track-requests"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db6f-783d-aa3b-5e857690017d-how-help-centre-search-works</loc><lastmod>2026-11-06T13:01:58+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db6f-783d-aa3b-5e857690017d-how-help-centre-search-works"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db6f-783d-aa3b-5e857690017d-how-help-centre-search-works"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db73-78f5-bad7-c04247e6068f-customer-sign-in</loc><lastmod>2026-11-06T13:01:58+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db73-78f5-bad7-c04247e6068f-customer-sign-in"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db73-78f5-bad7-c04247e6068f-customer-sign-in"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db77-7518-a6c8-e37ab06ebb05-write-and-translate-an-article</loc><lastmod>2026-11-06T13:01:58+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db77-7518-a6c8-e37ab06ebb05-write-and-translate-an-article"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db77-7518-a6c8-e37ab06ebb05-write-and-translate-an-article"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db7c-711f-a6af-a05134936cbc-plans-and-billing</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db7c-711f-a6af-a05134936cbc-plans-and-billing"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db7c-711f-a6af-a05134936cbc-plans-and-billing"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db80-7a66-8171-410b7804200c-invoices-and-payment</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db80-7a66-8171-410b7804200c-invoices-and-payment"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db80-7a66-8171-410b7804200c-invoices-and-payment"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db84-7e8c-a05c-bfec6d2b453f-cancel-your-plan-or-close-your-workspace</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db84-7e8c-a05c-bfec6d2b453f-cancel-your-plan-or-close-your-workspace"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db84-7e8c-a05c-bfec6d2b453f-cancel-your-plan-or-close-your-workspace"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db89-7cd3-9873-8e365aafd0b6-light-agents</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db89-7cd3-9873-8e365aafd0b6-light-agents"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db89-7cd3-9873-8e365aafd0b6-light-agents"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db8e-75a7-95a4-d387f40d4d58-add-or-remove-seats</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db8e-75a7-95a4-d387f40d4d58-add-or-remove-seats"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db8e-75a7-95a4-d387f40d4d58-add-or-remove-seats"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db93-73b8-b890-703e5eabe452-trials</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db93-73b8-b890-703e5eabe452-trials"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db93-73b8-b890-703e5eabe452-trials"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db98-7cec-a4e6-b16737e4e231-change-your-plan</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db98-7cec-a4e6-b16737e4e231-change-your-plan"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db98-7cec-a4e6-b16737e4e231-change-your-plan"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-db9e-7179-b829-aa36f8269751-plan-limits</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db9e-7179-b829-aa36f8269751-plan-limits"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-db9e-7179-b829-aa36f8269751-plan-limits"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dba3-7aa6-b82c-9d3a3639b119-ai-agent-and-usage-billing</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dba3-7aa6-b82c-9d3a3639b119-ai-agent-and-usage-billing"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dba3-7aa6-b82c-9d3a3639b119-ai-agent-and-usage-billing"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dba8-7e24-a836-b21ec2ee30d0-use-zapier-and-make</loc><lastmod>2026-11-06T21:48:16+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dba8-7e24-a836-b21ec2ee30d0-use-zapier-and-make"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dba8-7e24-a836-b21ec2ee30d0-use-zapier-and-make"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbad-7ce7-893f-cfc94f0c8242-connect-jira-shopify-stripe-hubspot-and-other-tools</loc><lastmod>2026-11-06T21:41:36+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbad-7ce7-893f-cfc94f0c8242-connect-jira-shopify-stripe-hubspot-and-other-tools"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbad-7ce7-893f-cfc94f0c8242-connect-jira-shopify-stripe-hubspot-and-other-tools"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbb3-77c9-8655-90b1197b78b0-show-customer-data-from-your-own-systems</loc><lastmod>2026-11-06T12:53:14+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbb3-77c9-8655-90b1197b78b0-show-customer-data-from-your-own-systems"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbb3-77c9-8655-90b1197b78b0-show-customer-data-from-your-own-systems"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbb8-7e7b-a28e-467d75ddc9c1-apps-api-and-webhooks</loc><lastmod>2026-11-06T21:48:16+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbb8-7e7b-a28e-467d75ddc9c1-apps-api-and-webhooks"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbb8-7e7b-a28e-467d75ddc9c1-apps-api-and-webhooks"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbbe-703f-ac16-de377f7d94cf-create-a-webhook</loc><lastmod>2026-11-06T12:53:14+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbbe-703f-ac16-de377f7d94cf-create-a-webhook"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbbe-703f-ac16-de377f7d94cf-create-a-webhook"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbc4-7f9b-ad97-7db22e4ef4d3-api-limits-by-plan</loc><lastmod>2026-11-06T12:53:14+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbc4-7f9b-ad97-7db22e4ef4d3-api-limits-by-plan"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbc4-7f9b-ad97-7db22e4ef4d3-api-limits-by-plan"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbcb-77c8-98d8-8bc3e1dda2e2-install-an-app</loc><lastmod>2026-11-06T13:06:50+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbcb-77c8-98d8-8bc3e1dda2e2-install-an-app"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbcb-77c8-98d8-8bc3e1dda2e2-install-an-app"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbd1-710d-9ce1-cbf07039e54b-build-an-integration-with-oauth</loc><lastmod>2026-11-06T21:48:16+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbd1-710d-9ce1-cbf07039e54b-build-an-integration-with-oauth"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbd1-710d-9ce1-cbf07039e54b-build-an-integration-with-oauth"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbd7-7188-98ba-bfac46637c10-verify-webhook-signatures</loc><lastmod>2026-11-06T14:36:50+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbd7-7188-98ba-bfac46637c10-verify-webhook-signatures"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbd7-7188-98ba-bfac46637c10-verify-webhook-signatures"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbdd-71af-8888-94a894880611-create-an-api-token</loc><lastmod>2026-11-06T12:53:14+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbdd-71af-8888-94a894880611-create-an-api-token"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbdd-71af-8888-94a894880611-create-an-api-token"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbe3-7833-ac21-d3f81f3205de-import-from-freshdesk</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbe3-7833-ac21-d3f81f3205de-import-from-freshdesk"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbe3-7833-ac21-d3f81f3205de-import-from-freshdesk"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbe9-7537-a64f-baaa7f7773e1-import-from-intercom-gorgias-zoho-desk-front-hubspot-or-jira</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbe9-7537-a64f-baaa7f7773e1-import-from-intercom-gorgias-zoho-desk-front-hubspot-or-jira"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbe9-7537-a64f-baaa7f7773e1-import-from-intercom-gorgias-zoho-desk-front-hubspot-or-jira"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbef-7419-8894-263bceccf3a2-moving-to-chaosdesk</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbef-7419-8894-263bceccf3a2-moving-to-chaosdesk"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbef-7419-8894-263bceccf3a2-moving-to-chaosdesk"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbf4-7d58-b64d-8a744e9460bf-import-from-salesforce-servicenow-zammad-kayako-liveagent-or-osticket</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbf4-7d58-b64d-8a744e9460bf-import-from-salesforce-servicenow-zammad-kayako-liveagent-or-osticket"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dbf4-7d58-b64d-8a744e9460bf-import-from-salesforce-servicenow-zammad-kayako-liveagent-or-osticket"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc03-796f-8bc5-f3ae423ac8ac-keep-data-in-sync-until-go-live</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc03-796f-8bc5-f3ae423ac8ac-keep-data-in-sync-until-go-live"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc03-796f-8bc5-f3ae423ac8ac-keep-data-in-sync-until-go-live"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc09-70a4-a1c8-ff3929ba6ec5-keep-your-zendesk-scripts-working</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc09-70a4-a1c8-ff3929ba6ec5-keep-your-zendesk-scripts-working"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc09-70a4-a1c8-ff3929ba6ec5-keep-your-zendesk-scripts-working"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc0e-7f81-8262-4689608b8865-run-the-zendesk-import</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc0e-7f81-8262-4689608b8865-run-the-zendesk-import"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc0e-7f81-8262-4689608b8865-run-the-zendesk-import"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc19-7842-a369-b931c87e9bf0-parallel-run-and-go-live</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc19-7842-a369-b931c87e9bf0-parallel-run-and-go-live"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc19-7842-a369-b931c87e9bf0-parallel-run-and-go-live"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc1f-72cc-841f-a0a8add049b3-switch-the-zendesk-widget-to-the-chaosdesk-messenger</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc1f-72cc-841f-a0a8add049b3-switch-the-zendesk-widget-to-the-chaosdesk-messenger"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc1f-72cc-841f-a0a8add049b3-switch-the-zendesk-widget-to-the-chaosdesk-messenger"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc23-7851-8e0c-4d069aec393d-what-the-zendesk-import-brings-over</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc23-7851-8e0c-4d069aec393d-what-the-zendesk-import-brings-over"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc23-7851-8e0c-4d069aec393d-what-the-zendesk-import-brings-over"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc27-7abd-8868-4f8d2dd0af7c-import-a-help-centre-from-a-website-or-files</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc27-7abd-8868-4f8d2dd0af7c-import-a-help-centre-from-a-website-or-files"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc27-7abd-8868-4f8d2dd0af7c-import-a-help-centre-from-a-website-or-files"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc2c-7206-8a7e-9bd528b15489-import-from-a-spreadsheet</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc2c-7206-8a7e-9bd528b15489-import-from-a-spreadsheet"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc2c-7206-8a7e-9bd528b15489-import-from-a-spreadsheet"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc30-732d-98cf-34baf18513fb-import-from-help-scout</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc30-732d-98cf-34baf18513fb-import-from-help-scout"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc30-732d-98cf-34baf18513fb-import-from-help-scout"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc34-7dbf-b7dc-7b60975a76e9-add-more-support-addresses</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc34-7dbf-b7dc-7b60975a76e9-add-more-support-addresses"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc34-7dbf-b7dc-7b60975a76e9-add-more-support-addresses"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc39-7328-b7d3-d4a9149ebe5b-take-phone-calls</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc39-7328-b7d3-d4a9149ebe5b-take-phone-calls"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc39-7328-b7d3-d4a9149ebe5b-take-phone-calls"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc3e-7191-bae6-3a5ba9e759af-connect-a-gmail-or-microsoft-365-mailbox</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc3e-7191-bae6-3a5ba9e759af-connect-a-gmail-or-microsoft-365-mailbox"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc3e-7191-bae6-3a5ba9e759af-connect-a-gmail-or-microsoft-365-mailbox"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc42-765f-86ac-bb2361ab3764-connect-whatsapp</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc42-765f-86ac-bb2361ab3764-connect-whatsapp"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc42-765f-86ac-bb2361ab3764-connect-whatsapp"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc47-70c0-b876-056cb32c936f-channels</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc47-70c0-b876-056cb32c936f-channels"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc47-70c0-b876-056cb32c936f-channels"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc4e-7bc0-b802-428b57a42123-suspended-tickets</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc4e-7bc0-b802-428b57a42123-suspended-tickets"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc4e-7bc0-b802-428b57a42123-suspended-tickets"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc56-7126-84d3-533ab2a403fd-set-up-the-web-messenger</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc56-7126-84d3-533ab2a403fd-set-up-the-web-messenger"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc56-7126-84d3-533ab2a403fd-set-up-the-web-messenger"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc5d-7ade-83f2-33f760a83398-use-slack-and-microsoft-teams</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc5d-7ade-83f2-33f760a83398-use-slack-and-microsoft-teams"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc5d-7ade-83f2-33f760a83398-use-slack-and-microsoft-teams"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc62-7ce8-8238-80ab3c60f867-connect-facebook-messenger-and-instagram</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc62-7ce8-8238-80ab3c60f867-connect-facebook-messenger-and-instagram"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc62-7ce8-8238-80ab3c60f867-connect-facebook-messenger-and-instagram"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc67-72db-8fb0-b8eedbe058a4-connect-telegram</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc67-72db-8fb0-b8eedbe058a4-connect-telegram"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc67-72db-8fb0-b8eedbe058a4-connect-telegram"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc6b-7e16-9b56-d1351495ce76-identify-signed-in-users-in-the-messenger</loc><lastmod>2026-11-06T12:42:45+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc6b-7e16-9b56-d1351495ce76-identify-signed-in-users-in-the-messenger"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc6b-7e16-9b56-d1351495ce76-identify-signed-in-users-in-the-messenger"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc70-7efe-bffd-4a319a869176-build-an-answer-flow-for-the-messenger</loc><lastmod>2026-11-06T12:42:45+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc70-7efe-bffd-4a319a869176-build-an-answer-flow-for-the-messenger"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc70-7efe-bffd-4a319a869176-build-an-answer-flow-for-the-messenger"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc75-7063-836c-24105531e7ec-add-an-email-signature</loc><lastmod>2026-11-06T12:42:45+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc75-7063-836c-24105531e7ec-add-an-email-signature"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc75-7063-836c-24105531e7ec-add-an-email-signature"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc79-75f3-8407-ce2493044d8f-fix-email-delivery-problems</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc79-75f3-8407-ce2493044d8f-fix-email-delivery-problems"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc79-75f3-8407-ce2493044d8f-fix-email-delivery-problems"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc7d-7a66-b13e-197dcc46c5fe-connect-viber</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc7d-7a66-b13e-197dcc46c5fe-connect-viber"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc7d-7a66-b13e-197dcc46c5fe-connect-viber"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc81-7bac-aaf6-1c944cbb9753-add-the-messenger-to-your-mobile-app</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc81-7bac-aaf6-1c944cbb9753-add-the-messenger-to-your-mobile-app"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc81-7bac-aaf6-1c944cbb9753-add-the-messenger-to-your-mobile-app"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc89-76ae-af7e-0c2985fbd9be-connect-line-and-wechat</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc89-76ae-af7e-0c2985fbd9be-connect-line-and-wechat"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc89-76ae-af7e-0c2985fbd9be-connect-line-and-wechat"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc90-7251-abb8-398fa102e0c9-email-templates-and-dynamic-content</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc90-7251-abb8-398fa102e0c9-email-templates-and-dynamic-content"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc90-7251-abb8-398fa102e0c9-email-templates-and-dynamic-content"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc96-7e5e-b1e1-3c5a8803593b-verify-your-domain-spf-dkim-dmarc</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc96-7e5e-b1e1-3c5a8803593b-verify-your-domain-spf-dkim-dmarc"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc96-7e5e-b1e1-3c5a8803593b-verify-your-domain-spf-dkim-dmarc"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc9e-73da-a8c3-7e07acf23113-send-whatsapp-message-templates</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc9e-73da-a8c3-7e07acf23113-send-whatsapp-message-templates"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dc9e-73da-a8c3-7e07acf23113-send-whatsapp-message-templates"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dca4-7b33-ab73-9297404ae7f0-set-up-sms</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dca4-7b33-ab73-9297404ae7f0-set-up-sms"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dca4-7b33-ab73-9297404ae7f0-set-up-sms"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dcac-70f5-af0e-ee292526635e-add-a-contact-form-to-your-website</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dcac-70f5-af0e-ee292526635e-add-a-contact-form-to-your-website"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dcac-70f5-af0e-ee292526635e-add-a-contact-form-to-your-website"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dcb5-77c1-a5a5-de058226b88a-set-up-email-forwarding</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dcb5-77c1-a5a5-de058226b88a-set-up-email-forwarding"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dcb5-77c1-a5a5-de058226b88a-set-up-email-forwarding"/></url><url><loc>https://support.chaosdesk.io/hc/en/articles/01a1bd71-dcbf-79cd-83bd-ad0a3903356a-how-email-threading-works</loc><lastmod>2026-11-09T07:39:43+00:00</lastmod><xhtml:link rel="alternate" hreflang="en" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dcbf-79cd-83bd-ad0a3903356a-how-email-threading-works"/><xhtml:link rel="alternate" hreflang="x-default" href="https://support.chaosdesk.io/hc/en/articles/01a1bd71-dcbf-79cd-83bd-ad0a3903356a-how-email-threading-works"/></url></urlset>