General

• Add more support addresses
• Take phone calls
• Connect a Gmail or Microsoft 365 mailbox
• Connect WhatsApp
• Channels
• Suspended tickets
• Set up the web messenger
• Use Slack and Microsoft Teams
• Connect Facebook Messenger and Instagram
• Connect Telegram
• Identify signed-in users in the messenger
• Build an answer flow for the messenger
• Add an email signature
• Fix email delivery problems
• Connect Viber
• Add the messenger to your mobile app
• Connect LINE and WeChat
• Email templates and dynamic content
• Verify your domain (SPF, DKIM, DMARC)
• Send WhatsApp message templates
• Set up SMS
• Add a contact form to your website
• Set up email forwarding
• How email threading works